Frequently Asked Questions

Having issues getting Acadicus installed or open
Steps for downloading and installing Acadicus can be found here: https://acadicus.com/getting-started-with-acadicus/ If you would like to report an issu...
Mon, 31 May, 2021 at 12:40 PM
Issues setting up HP Reverb G2 headset
The Reverb G2 requires the Mixed Reality Portal and Steam VR to be running to work with Acadicus.  The Mixed Reality Portal should automatically start up w...
Fri, 27 Aug, 2021 at 10:01 AM
The gizmo keeps getting in my way in Edit mode
The gizmo is a tool for fine-tuning the placement of assets while in Edit mode.   You can also reposition a selected asset by grabbing it in an area out...
Mon, 7 Nov, 2022 at 8:11 PM
When an admin user downloads assets, are they associated with the room, or are they downloaded to the local computer?
Assets are downloaded to a folder on the PC, and available to admin users of that PC.  Anyone who will be editing a scene from other PC's just needs to ...
Tue, 19 Apr, 2022 at 4:50 PM
Acadicus closes/crashes when my HP G2 or Mixed Reality headset goes to sleep while idle
There is a setting in Windows that controls the Mixed Reality applications and will suspend any application that is running if the headset goes to sleep by ...
Thu, 10 Nov, 2022 at 5:36 PM
FAQ & Guide - Acadicus Automated Launcher feature
Acadicus Automated Launcher FAQ What is it? The automated launcher feature will perform all the steps normally taken when starting up Acadicus all ...
Tue, 3 Oct, 2023 at 1:23 PM
Acadicus won't prompt to update the application when there is a new version. How can I fix this issue?
The Issue There is a known issue with specific versions of Acadicus where the application fails to prompt to update when a new update is available.  The is...
Fri, 2 Feb, 2024 at 11:34 AM